24/7 Helplines and Hotlines

Waikay Lau (CC BY-NC-SA 2.0)

Waikay Lau (CC BY-NC-SA 2.0)

If you or someone you know needs help, please call, text, or visit the linked websites to access the resources below. These resources are not only for those seeking help, but for their loved ones as well.



SAFE Alliance


Text: 1-737-888-7233 

Click here to chat online



Call: 512-472-4357


National Numbers

Call: 1-800-799-7233

Click here to chat online


Text: CONNECT to 741741


Call: 1-800-662-4357


Call: 1-800-799-7233

Click here to chat online


SAFE Alliance serves the Austin area and provides free, confidential help for people who have been sexually assaulted and/or experienced or are experiencing intimate partner violence (you DO NOT have to report to law enforcement to use these services, but if you want to report the crime, we can help you do so). SAFE also has a adult and family shelter, a children’s campus for foster care and adoption, and various other services.


The Mobile Crisis Outreach Team for Travis County is run through Integral Care. MCOT is a group of licensed mental health professionals who help people of any age who are in a mental health crisis. Services are available at your home, work, school, clinics, for those who do not have a residential address.Services include for up to 90 days and safety care planning. Clients can be connected to other Integral Care programs and community resources for ongoing care and recovery support. MCOT works with police and EMS.

National Suicide Prevention Hotline provides free and confidential support for people in distress. It also provides prevention and crisis resources and best practices for professionals.


Crisis Text Line provides support for self-harm, suicide, anxiety, depression, emotional abuse, bullying, and loneliness. It is a free service that connects people in crisis to trained crisis counselors. Their first priority is safety planning and helping the individual move from crisis to calm. The text line is also available internationally through different numbers.


The Substance Abuse and Mental Health Services Administration has a national helpline is a confidential and free information service. Help is available in English and Spanish, for individuals and family members facing mental and/or substance use disorders. They also provide referrals to local treatment facilities, support groups, and community-based organizations.


The National Domestic Violence Hotline make it their mission to “answer the call to support and shift power back to people affected by relationship abuse.” During the phone call or chat the individual will be asked questions like “Are you in a safe place to chat?” “Why don’t you tell me a little bit about your situation?” “What have you considered doing at this point?” “How are you taking care of yourself?”


This page is in progress. If you have a suggestion for a hotline or helpline, please use the contact form to send me your suggestion!